Accessibility Statement

Accessibility at Remi Creative.

We believe the web should work for everyone — regardless of ability, device, or technology. This page explains what that commitment looks like in practice on remicreative.ca, where we currently meet that bar, where we don't yet, and how to tell us about anything that's broken.

Last updated: May 2026

Our commitment

Remi Creative is committed to making remicreative.ca usable by people with the widest possible range of abilities. That means people who use screen readers, keyboard-only navigation, voice control, screen magnification, captions, alternative input devices, and any combination of the above.

We treat accessibility as ongoing work, not a checklist. The web evolves, our site evolves, and what was accessible yesterday may need attention today. We address accessibility issues as we find them — or as you tell us about them.

The standard we aim for

Our target is WCAG 2.1 Level AA — the Web Content Accessibility Guidelines published by the W3C. This is the standard used by most accessibility regulations worldwide, including Canadian and BC accessibility legislation.

In plain language, WCAG 2.1 AA means our site should be:

Perceivable — readable with screen readers, captions on video, alt text on images, sufficient color contrast.
Operable — usable with a keyboard alone, no time traps, no content that flashes in ways that could trigger seizures.
Understandable — predictable navigation, clear language, helpful error messages on forms.
Robust — compatible with assistive technologies, built on clean code that browsers and tools can interpret reliably.

Where we conform today

We've designed and built remicreative.ca with accessibility in mind from the ground up. Specific things we currently do well:

Semantic HTML & landmark structure Pages use proper headings, landmarks, lists, and ARIA labels so screen readers can navigate cleanly.

Keyboard navigation Every interactive element — menus, forms, buttons, accordions — can be reached and operated with a keyboard alone.

Color contrast Body text meets or exceeds WCAG AA contrast ratios. We test color choices against the standard before shipping new pages.

Responsive & zoom-tolerant The site works at 200% zoom and on screens from 320px wide to 4K, with no content cut off or trapped in overflow scrolls.

Image alternatives All meaningful images have descriptive alt text. Decorative images are marked as such so screen readers skip them.

Plain language We write for clarity, not jargon. Acronyms are spelled out at first use. Sentences are short.

Where we're still working

We don't claim full WCAG 2.1 AA conformance. Honest about what isn't perfect yet:

Embedded third-party content Some embedded tools and forms (booking calendars, certain social embeds) are controlled by external providers. Their accessibility is partially out of our hands; we're working on alternatives where embeds fall short.

Older blog content Posts published before our current accessibility standards may have inconsistent heading structure or missing alt text. We update them as we revisit each piece.

Decorative animations A few sections include subtle motion that respects prefers-reduced-motion in most browsers; we're auditing the remainder to make sure no motion is mandatory.

PDF documents Some downloadable PDFs we produce may not be fully tagged for screen readers yet. If you need an accessible version of any document, contact us and we'll provide one.

We treat this list as a working backlog, not a disclaimer. If you spot something not on this list, please tell us — we'll add it and address it.

Browser & assistive technology compatibility

We design and test on widely-used assistive technologies and browser combinations. Our site should work well with:

Screen readers: NVDA, JAWS, VoiceOver (macOS & iOS), TalkBack (Android)
Browsers: Current and previous major versions of Chrome, Safari, Firefox, and Edge
Operating systems: Windows 10+, macOS 12+, iOS 15+, Android 11+
Input methods: Keyboard-only, mouse, touchscreen, voice control (Dragon, Voice Control on Apple devices)

If you use a different combination and run into trouble, tell us — this list grows as our user base does.

Report a barrier

The most useful thing you can do, if you find an accessibility barrier on this site, is tell us about it. We treat accessibility reports as priority issues and respond to every one personally.

How to reach us: Use whichever channel works best for you. Plain English is fine; you don't need to use technical accessibility language.

hello@remicreative.ca Email us directly +1 (250) 899-6831 Call or text

What to expect: We aim to acknowledge every accessibility report within 2 business days, and to share a fix or a clear plan within 10 business days. If something will take longer, we'll tell you why and give you a realistic timeline.

When you write to us, it helps (but isn't required) if you can include: the page URL where you ran into the issue, a brief description of what happened or what you couldn't do, and the device or assistive technology you were using. We'll work with whatever you can give us.

Legal & policy context

Remi Creative is a privately-owned business based in Kelowna, British Columbia, Canada. We operate in alignment with relevant Canadian and provincial accessibility frameworks:

Accessible Canada Act (ACA, 2019) — Federal legislation establishing accessibility as a right and setting WCAG 2.1 AA as the de facto standard for Canadian web accessibility.
Accessible British Columbia Act (2021) — Provincial framework requiring accessibility plans and feedback mechanisms; we follow its principles even where formal compliance isn't yet required of small private businesses.
WCAG 2.1 Level AA — The technical standard our work targets, published by the World Wide Web Consortium (W3C).

We're not lawyers. This page is a good-faith statement of our commitment and current status, not a legal compliance certificate. If you need formal accessibility documentation for procurement or regulatory purposes, contact us and we'll work with you to provide what you need.

See something broken? Tell us.

Accessibility improvements happen because people speak up. If something on this site doesn't work for you, we want to know — and we'll fix it. No bureaucracy, no forms to fill out unless you want to.

Email accessibility feedback